Häufig gestellte Fragen
UNSER TEAM IST IN UNSEREM STUDIO IM ZENTRUM VON LONDON, ENGLAND, ANSÄSSIG. FÜR EUROPÄISCHE BESTELLUNGEN VERFÜGEN WIR ÜBER ZWEI LAGER, EINES IN ENGLAND UND EIN WEITERES IN DEN NIEDERLANDEN.
Der vollständige Markenname lautet
Sie können in unserem Online-Shop hier oder bei unseren Händlern weltweit einkaufen. Sie können diese sehen Hier. Von Zeit zu Zeit eröffnen wir auch Pop-up-Shops.
Our in-house design studio in London leads all creative and product development. Only the Blind designs all of our products ourselves from scratch and the pieces are all made cut and sew, meaning they are custom shapes and fits for our brand.
Unsere Stücke werden sowohl in Großbritannien als auch im Ausland in den renommiertesten Fabriken mit modernster Technologie und Materialien höchster Qualität hergestellt.
Premium, unique fabrics selected for feel and longevity, including GOTS-certified organic cottons for our sweatshirts and hoodies and custom trims.
Wir setzen bei unseren Produkten stets auf Qualität statt Quantität und stellen sicher, dass dies ein Kernkonzept unserer Marke ist, das wir stets einhalten. Unsere Kollektionen werden alle in limitierten Auflagen veröffentlicht, um Massenproduktion zu vermeiden. Dies ermöglicht es uns, eine nachhaltige Marke zu sein und Designs anzubieten, die aufgrund ihrer Qualität und ihres zeitlosen Designs viele Jahre lang getragen werden können. Mehr dazu erfahren Sie hier.
Wir versuchen außerdem, in all unseren Kollektionen hauptsächlich Naturfasern und -materialien zu verwenden und stellen derzeit unsere gesamte Verpackung auf umweltfreundliche, recycelbare Materialien um und verzichten auf Kunststoffe.
Unser Londoner Lager ist außerdem eines der wenigen CO2-neutralen Lager im Vereinigten Königreich, was uns dabei hilft, unser Nachhaltigkeitsziel zu erreichen.
Orders & Payments
Only the Blind accepts all major payment options and these are processed by Stripe, one of the largest payment processors in the world. you can pay via Visa, Mastercard, American Express, Maestro, PayPal, Klarna and Clearpay as well as country specific payment methods such as iDeal for the Netherlands.
There is a limit of one code per order unless stated otherwise. Discount codes do not apply on sale items. Blake's Members may apply their loyalty discount voucher alongside a discount code.
Please note that discount codes are not applicable to sale items or certain exclusive collections. Please note also that promo codes are issued with a time limit, so if yours isn't working, it's likely the code has expired or the promotion has ended.
Check spelling, expiry, minimum spend and exclusions (e.g. limited drops). If it still won’t apply, contact us before ordering.
Once you join our newsletter, you will receive your welcome discount code via email. Please check your junk mail folder if you cannot see it, or check you signed up with the correct email address or spelling.
Contact us immediately with your order number and we will try to make the change however please note this is not always possible during busy periods or outside working hours. Once packed or dispatched, changes aren’t possible. Unless our team replies to you, we would not have changed anything on your order.
Use the tracking link in your dispatch email or go to track my order in your account. You will only receive tracking once the order has been shipped.
See Shipping & Delivery for more info on shipping.
Write a clear and concise answer to guide your customers.
You can visit our returns page here to start a return or exchange.
Sizing & Fit
Generally true to size with a modern, slightly relaxed silhouette. Each product page includes fit notes.
See the Size Guide on each product for garment measurements
Not at this time.
Model details are listed on product pages to help you choose.
Produkte
Dies hängt vom Artikel ab, aber in den meisten Fällen führen wir keine Nachbestellungen durch. Sobald ein Artikel ausverkauft ist, werden keine weiteren mehr herausgegeben.
Lay flat to dry. Pilling can occur naturally; remove gently with a knit comb. Store folded, not hung.
Wash inside-out on a cool cycle and avoid high heat when ironing; never iron directly over prints or badges. Always iron on the reverse side.
If something isn’t right, contact support@onlytheblind.com with your order number and photos. We’ll assess and advise next steps.
Stocks & Restocks
We typically do not restock any items so once they're sold out, they will no longer be available as all our pieces are created in limited runs making them collectible in nature. There may be a few items that are restocked per year and you can register your interest for a restock on the product page and you will be emailed if this item becomes available again.
We don’t offer reservations. Blake’s Club members may receive early access — see Blake’s Club below.
We don't typically restock items, however on occasion certain sizes of products do become available again. Yes the Register Interest button on product pages and select your size to be notified automatically if it comes back in stock.
Retailers & Authenticity
You can shop at our stockists worldwide. You can see these here. Please note they typically won't have the full collection of each season available in-store. We also open pop-up shops from time to time.
Purchase from onlytheblind.com or at one of our Official Stockists listed on our site. We can’t verify items bought elsewhere. If in doubt, don't hesitate to reach out and we can assist to verify if an item is authentic.
Unfortunately we have come across multiple instances of unauthentic Only the Blind products or other brands using our designs. If you’re unsure, email support@onlytheblind.com with a link or photos and we’ll confirm.
Blake's Club & Gifting
Our members programme with tiered perks, early access and exclusive pieces. Perks unlock automatically based on lifetime spend. Learn more here.
Log in to your Account to view your status and perks.
Eligible purchases earn points automatically. Redemption options and rules are shown in the Blake's Club Menu here.
Yes, digital gift cards are available here
Häufig gestellte Fragen
Sobald wir Ihre E-Mail erhalten haben, bemüht sich unser Kundenservice-Team, innerhalb eines Werktages zu antworten.
Monday – Friday, 10:00–18:00 (UK time). We aim to reply within 24–48 hours, a little longer during launches or peak periods.
Email support@onlytheblind.com or reach us via the site’s automated live chat widget to get answers to common questions.
Press Enquiries - press@onlytheblind.com
Wholesale/Stockist - sales@onlytheblind.com
If you experience any difficulty using our site, please contact support@onlytheblind.com and we’ll be happy to help.